Privacy Policy

At Kurvly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from you:

a. Personal Information

When you make a purchase or register on our website, we collect the following personal information:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely by third-party payment providers)

b. Non-Personal Information

We may also collect non-personal information such as:

• IP address
• Browser type
• Device information
• Referring website and pages viewed

This information is used for analytical purposes to improve your experience on our website and to monitor site performance.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To communicate with you regarding your orders and account
• To send promotional emails (if you opt in)
• To improve our website, products, and services
• To respond to inquiries and customer service requests
• To comply with legal obligations

3. Payment Information

We take your payment security seriously. Payment information (such as credit card details) is processed securely by third-party payment processors, such as Visa, MasterCard, American Express, and JCB. We do not store any payment card information on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us:

• Remember your preferences and settings
• Analyze site traffic and performance
• Offer personalized content and recommendations

You can control cookie preferences through your browser settings, though some features of our website may not function properly without cookies.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share your information with third-party companies that provide services on our behalf, such as payment processors, shipping carriers, and email service providers. These companies are obligated to protect your information and may only use it for the purpose of providing their services.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt out by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Effective Date" at the bottom of the policy will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +1 (331) 286-5534
• Address: 4 Wilson St, Waterville, ME 04901, United States